Cyber criminals are tricking people into downloading a malicious app by sending ‘missed parcel’ text messages which look like they are from genuine delivery companies. Here you can find out more about the latest scam and what to do to protect yourself.
What do the messages look like?
The messages have links to a websites that either tells you to download a tracking app, or falsely says your phone is infected with a virus – such as FluBot – and asks you to download fake anti-virus software.
The most common ‘banking trojans’ are called FluBot and Anatsa, according to the National Cybersecurity Centre (NCSC).
What happens if you install any malware?
hese app’s are spyware which can steal your banking details, passwords, and other sensitive information from your phone.
New variations on this scam include links to a website saying your smartphone is already infected with FluBot, and you should install an software update to remove the malware.
However, your phone is not yet infected, but the link is attempting to trick you into downloading the malware – resulting in your bank information being stolen.
What can you do?
The National Cyber Security Centre advise people to perform a factory reset as soon as possible if they install the malware.
The phone may ask the user if they want to reset from a backup. If so users should ensure the backup is dated prior to downloading the spyware, otherwise the backup should be deleted.
Any accounts that were logged in on the device should have their passwords changed immediately – and any repeated passwords on other accounts should also be changed.
It’s a bit different for iPhone users…
Reporting scams
If you encounter a suspicious website then you can report this directly to the NCSC via email to report@phishing.gov.uk as part of the NCSC’s Suspicious Email Reporting Service.
Speak to our Cyber Team
We’re here to help you stay safe and protect your online solutions. PDQ can support you if you are affected by a scam.
Get in touch to speak with our Cyber Team today.